Managing quality : a practical guide to customer satisfaction
D. B. N. Murthy
| Year of publication: |
1999
|
|---|---|
| Authors: | Murthy, Dodaballapur Bhoga Narasimha |
| Publisher: |
New Delhi [u.a.] : Response Books |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 226 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-7619-9305-3 ; 0-7619-9306-1 ; 81-7036-769-7 ; 81-7036-770-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004724203