Managing quality within existing supply chains : case studies from Jordan
Year of publication: |
2019
|
---|---|
Authors: | Mazzawi, Randa ; Alawamleh, Mohammad |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 32.2019, 1, p. 44-66
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Subject: | supply chain | supply chain management | SCM | quality | quality tools | service | manufacturing | SERVQUAL | fishbone diagrams | Jordan | Lieferkette | Supply chain | Jordanien | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Produktqualität | Product quality |
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