Managing service productivity using data envelopment analysis
Ali Emrouznejad and Emilyn Cabanda
| Year of publication: |
2014
|
|---|---|
| Authors: | Emrouznejad, Ali ; Cabanda, Emilyn |
| Published in: |
Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance. - Berlin, Heidelberg [u.a.] : Springer, ISBN 978-3-662-43436-9. - 2014, p. 1-17
|
| Subject: | Data-Envelopment-Analyse | Data envelopment analysis | Performance-Messung | Performance measurement | Dienstleistungssektor | Service industry | Performance-Management | Performance management | Software |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010396597