Marketing automation innovation practices and customer retention performance : evidence from the Nigerian manufacturing SMEs
Year of publication: |
2019
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Authors: | Olomu, Michael Oluwaseun |
Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476-X. - Vol. 20.2019, 3, p. 212-228
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Subject: | innovation | marketing automation | manufacturing SMEs | industrial | customer retention | customer relationships | Beziehungsmarketing | Relationship marketing | KMU | SME | Innovation | Industrie | Manufacturing industries | Automatisierung | Automation | Nigeria | Marketingmanagement | Marketing management | Unternehmenserfolg | Firm performance | Mittelständische Industrie | Manufacturing SMEs |
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