Mastering customer lock-in by servitization innovation strategies of asset specificity
Year of publication: |
2023
|
---|---|
Authors: | Chiu, Wen-Hong ; Dai, Zong-Jie ; Chi, Hui-Ru |
Subject: | Asset specificity | Customer lock-in | Organizational performance | Servitization innovation | Value creation | Innovationsmanagement | Innovation management | Betriebliche Wertschöpfung | Innovation | Leistungsbündel | Bundling strategy | Unternehmenserfolg | Firm performance | Beziehungsmarketing | Relationship marketing |
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