Me-t@iling : how to help your customers help themselves
Alternative title: | Me-tailing |
---|---|
Year of publication: |
2000
|
Authors: | Phillips, Tim |
Publisher: |
London : Bowerdean |
Subject: | Customer services | Self-service stores | Retail trade | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Harvard business review on retailing and merchandising
Berry, Leonard L., (2008)
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Customer experience as the strategic differentiator in retail banking
Drotskie, Adri, (2009)
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Price, Bill, (2008)
- More ...
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Machiavellis Der Fürst : 52 brilliante Ideen für Ihr Business
Phillips, Tim, (2010)
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Fit to bust : how great companies fail
Phillips, Tim, (2011)
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Fit to bust : how great companies fail
Phillips, Tim, (2011)
- More ...