Measurement of service quality in selected public, private and foreign sector banks : an empirical study
Prasant Kumar Sahoo; Biranchi Narayan Swar
| Year of publication: |
2010
|
|---|---|
| Authors: | Sahoo, Prasant K. ; Swar, Biranchi Narayan |
| Published in: |
Storming the global business : rise of the Asian tigers. - New Delhi : Excel Books, ISBN 978-81-7446-788-1. - 2010, p. 147-163
|
| Subject: | Bank | Dienstleistungsqualität | Service quality | Dienstleistungsmarketing | Services marketing | Performance-Messung | Performance measurement | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009012436