Measuring and evaluating efficiency on IT outsourcing operations through data envelopment analysis
João Correia dos Santos (Department of Management Science, Instituto Superior Técnico, Lisbon, Portugal), Miguel Mira da Silva (Department of Computing Engineering, Instituto Superior Técnico, Lisbon, Portugal)
| Year of publication: |
January-March 2016
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| Authors: | Santos, João Correia dos ; Silva, Miguel Mira da |
| Published in: |
International journal of enterprise information systems : an official publication of the Information Resources Management Association. - Hershey, Pa. [u.a.] : IGI Publ., ISSN 1548-1115, ZDB-ID 2414367-4. - Vol. 12.2016, 1, p. 1-20
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| Subject: | Data Envelopment Analysis | Design Science | Efficiency | IT Outsourcing | Performance Management | Standardization | Data-Envelopment-Analyse | Data envelopment analysis | Outsourcing | Effizienz | Performance-Messung | Performance measurement | Performance-Management | Performance management | Technische Effizienz | Technical efficiency | Theorie | Theory | Standardisierung |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/ijeis.2016010101 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011493641