Measuring and improving patients' experiences: how can we make health care systems work for patients?
Year of publication: |
2002
|
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Authors: | Coulter, Angela ; Cleary, Paul D. |
Published in: |
Measuring up : improving health system performance in OECD countries. - Paris : OECD, ISBN 92-64-19676-5. - 2002, p. 211-224
|
Subject: | Verbraucher | Consumers | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | Schweiz | Switzerland | Deutschland | Germany | Schweden | Sweden | USA | United States | Großbritannien | United Kingdom | Patienten | Patients |
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