Measuring customer service quality of English public sport facilities
Year of publication: |
2009
|
---|---|
Authors: | Liu, Yi-de ; Taylor, Peter ; Shibli, Simon |
Published in: |
International journal of sport management and marketing : IJSMM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1475-8962, ZDB-ID 2194292-4. - Vol. 6.2009, 3, p. 229-252
|
Subject: | England | Sportstätte | Sports facilities | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Multivariate Analyse | Multivariate analysis |
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