Measuring retailer store image : a scale development study
Year of publication: |
2014
|
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Authors: | Kumar, Amresh ; Gupta, S. L. ; Kishore, Nawal |
Published in: |
International journal of business and economics. - Taichung : Feng Chia University, ISSN 1607-0704, ZDB-ID 2573186-5. - Vol. 13.2014, 1, p. 25-38
|
Subject: | store attributes | customer perception | scale development | organized retail | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Firmenimage | Corporate reputation | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction |
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