Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector
José Luis Sánchez-Ollero and Alejandro Garcia-Pozo; Macarena Marchante-Lara
| Year of publication: |
2015
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|---|---|
| Authors: | Sánchez-Ollero, José Luis ; Garcia-Pozo, Alejandro ; Marchante-Lara, Macarena |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 6, p. 1100-1116
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| Subject: | Quality standards | Labour productivity | Service quality | Productivity | Hotel | Hospitality | Dienstleistungsqualität | Arbeitsproduktivität | Krankenhaus | Hospital | Hotellerie | Hotel industry | Produktqualität | Product quality | Produktivität | Qualitätsmanagement | Quality management | Gastgewerbe | Hospitality industry | Standardisierung | Standardization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011402829