Measuring the Performance of New Service Development Activities
| Year of publication: |
2001
|
|---|---|
| Authors: | Storey, Chris ; Kelly, David |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 21.2001, 2, p. 71-90
|