Measuring the quality of e-service : scale development and initial validation
Samar I. Swaid; Rolf T. Wigand
| Year of publication: |
2009
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|---|---|
| Authors: | Swaid, Samar I. ; Wigand, Rolf T. |
| Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif : Univ, ISSN 1526-6133, ZDB-ID 21367553. - Vol. 10.2009, 1, p. 13-28
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009889432