Measuring the service quality of automated teller machines : a study of banks of India
Sanjay Dhingra
| Year of publication: |
2018
|
|---|---|
| Authors: | Dhingra, Sanjay |
| Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 15.2018, 4, p. 411-424
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| Subject: | automatic teller machine | SERVPREF | reliability | validity | regression | service quality | India | Indien | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Zahlungsverkehr | Payment transactions | Bankgeschäft | Banking services | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
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