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Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science : evidence from the defence industry
Ng, Irene, (2009)
Outcome-based contracts as new business model : the role of partnership and value-driven relational assets
Ng, Irene, (2013)
Identifying risk and its impact on contracting through a benefit based-model framework in business to business contracting: case of the defence industry
Ng, Irene C. L., (2009)