Mechanisms of consumers' trust development in reviewers' supplementary reviews : a reviewer-reader similarity perspective
Year of publication: |
2019
|
---|---|
Authors: | Akhtar, Naeem ; Kim, Woo Gon ; Ahmad, Wasim ; Akhtar, Muhammad Nadeem ; Siddiqi, Umar Iqbal ; Riaz, Muhammad |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 31.2019, p. 95-108
|
Subject: | Trust | Hotel reviews | Travel websites | Reviewer similarity | Hotel attributes performance | Repeat purchase | Positive word-of-mouth | Hotellerie | Hotel industry | Vertrauen | Confidence | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Website | Online-Handel | Online retailing |
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