Metrics and performance measurement in operations management: dealing with the metrics maze
Year of publication: |
2004
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Authors: | Melnyk, Steven A. ; Stewart, Douglas M. ; Swink, Morgan |
Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 22.2004, 3, p. 209-218
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