Migrating to the cloud : Examining the drivers and barriers to adoption of cloud computing by SMEs in Ireland: an exploratory study

Purpose – Cloud computing is a relatively new phenomena. It has rarely been examined in the context of the small to medium-sized enterprises (SMEs). The purpose of this paper is to examine the drivers and barriers to cloud computing adoption by SMEs in Ireland. Design/methodology/approach – This study adopted an exploratory approach. A quantitative approach was adopted in the data collection phase. An online self-completion questionnaire was distributed by e-mail to 1,500 SMEs in Ireland. A response rate of 6 per cent was achieved generating 95 usable responses. Findings – Findings from this study indicate that Irish SMEs are adopting cloud technology. The key driver identified is the resultant cost benefits for the firm. However, concern over continuous availability of the service is identified by the SME as a key challenge and is hindering widespread adoption of cloud technology. Research limitations/implications – This study whilst exploratory in nature, has laid the foundation for further research in the area of cloud computing adoption. This research should enable further studies to replicate this process with the possibility of extending the study to include other countries, on a larger scale and with a particular focus on the knowledge intensive business services sector. This study would benefit from adding a qualitative perspective to the research topic to add depth and enhance the “richness” of the data collected during the process. Practical implications – This study concludes that policy makers and cloud providers need to provide assurances to SMEs over issues of continuous availability of the cloud service through increased and on-going investment in a high-speed, broadband infrastructure and through ensuring issues pertaining to standardization and compliance are resolved. Originality/value – This exploratory research has illuminated this area through examining the drivers and barriers to cloud adoption by SMEs. In the Irish context, the benefits of engaging in such activity can reap many benefits. Of particular importance to a peripheral economy such as Ireland is the value of adopting cloud computing which is central to offering competitive advantage and controlling costs.