Millennial's Virtual Teamwork and Technical Proficiencies Impact on Project Quality: Is Commitment Required in Virtual Team Projects?

The development of information systems continues to be a difficult process that frequently ends in failing to meet the projects goals. The processes involved in developing information systems are now compounded by the use of virtual teams. The goal of this study was to determine whether technical proficiencies, project skills in using database development software and technical skills in using the virtual environment, contributed to higher quality projects. The study attempted to address two hypotheses: 1) that increased proficiency in projects skills (Database Software skills) will contribute to greater project quality and 2) that increased proficiency within the virtual environment will contribute to greater project quality. Findings suggest that technical proficiencies in projects skills do contribute to greater project quality however the technical proficiency in the use of virtual environments does not. The relationship between proficiency in project skills and the quality of project outcomes is weak; suggesting that other variables not investigated in this study may exert a more powerful influence on project outcomes.