Mitigating adverse customer behaviour for product-service system provision : an agency theory perspective
Wiebke Reim, David Sjödin, Vinit Parida
| Year of publication: |
October 2018
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| Authors: | Reim, Wiebke ; Sjödin, Rönnberg David ; Parida, Vinit |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 74.2018, p. 150-161
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| Subject: | Product-service systems (PSS) | Agency theory | Trust | Adverse behaviour | Agency mechanisms | Servitization | Prinzipal-Agent-Theorie | Leistungsbündel | Bundling strategy | Theorie | Theory | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.indmarman.2018.04.004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011942286