Modeling the influence of management control system and ambidextrous behavior on B2B customer relationships : a job demand-resource perspective
Muhammad Irfan and Bilal Ahmad
| Year of publication: |
2024
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|---|---|
| Authors: | Irfan, Muhammad ; Ahmad, Bilal |
| Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 2052-1189, ZDB-ID 2019934-X. - Vol. 39.2024, 4, p. 781-793
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| Subject: | Emotional fatigue | Sales employee resilience | Sales employee role conflict | Salesforce control system | Service recovery performance | Service–sales ambidexterity | Verkaufspersonal | Salespeople | Beziehungsmarketing | Relationship marketing | Organisationale Ambidextrie | Ambidextrous organization | B-to-B-Marketing | Business-to-business marketing | Arbeitsverhalten | Work behaviour | Controlling-Informationssystem | Management control system | Emotion | Verhalten in Organisationen | Organizational behaviour | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JBIM-08-2022-0389 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015080022