Modelling continuous improvement maturity in the public sector : key stages and indicators
Karen J. Fryer and Susan M. Ogden
| Year of publication: |
2014
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|---|---|
| Authors: | Fryer, Karen J. ; Ogden, Susan M. |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 9, p. 1039-1053
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| Subject: | continuous improvement | public sector | performance management | quality management | Qualitätsmanagement | Quality management | Öffentlicher Sektor | Public sector | Performance-Management | Performance management | Vorschlagswesen | Employee suggestion system | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010418011