Modelling the customer relationship management in a multi-layer supply chain considering product life cycle
Year of publication: |
2013
|
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Authors: | Mehrmanesh, Hassan ; Parikhi, Sahar ; Fazlollahtabar, Hamed |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 16.2013, 4, p. 525-547
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Subject: | supply chain | customer relationship management | CRM | life cycle | mathematical modelling | Lieferkette | Supply chain | Beziehungsmarketing | Relationship marketing | Produktlebenszyklus | Product life cycle | Theorie | Theory | Lebenszyklus | Life cycle |
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