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FIT for benefit : IT services kundenorientiert planen und steuern
Vogt, Walter, (2002)
Cloud-Services : Bewertung, Auswahl und Preisbildung ; 6. Hochschul-Roundtable der CECMG/DASMA, 11. März 2011, München
Schmietendorf, Andreas, (2011)
ICT-Service-Level-Management : Grundlagen : ICT-SLM
Bisig, Beat, (2014)
Information systems : the connection of people and resources for innovation ; a textbook
Hsu, Cheng, (2013)
Service science : design for scaling and transformation
Hsu, Cheng, (2009)
Assisted digital storytelling and scientific concept development: A study on preschool children of foreign marriage families
Hsu, Cheng, (2011)