Models of public service reform : a problem-solving approach

This paper identifies six models of public service reform that have been practiced in developing countries over the past half-century. It critically reviews their implementation, discussing them as attempted solutions to problems that have arisen in the policy process in different countries. The models are: public administration; decentralization; pay and employment reform; New Public Management; integrity and corruption reforms; and"bottom-up"reforms. The paper seeks an explanation for their disappointing performance in the political economy of reform, with an emphasis on how learning from failure can be the paradoxical foundation of future success.