A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction : evidence from banking industry in India

Meharaj Banu Abdul Sathar, Malini Rajagopalan, Shaik Mohamed Naina and Satyanarayana Parayitam

Year of publication:	2023
Authors:	Sathar, Meharaj Banu Abdul ; Rajagopalan, Malini ; Naina, Shaik Mohamed ; Parayitam, Satyanarayana
Subject:	India \| Moderated-mediation \| Perceived ease of use \| Perceived enjoyment \| Perceived usefulness \| Security \| TAM \| Trust \| Indien \| Kundenzufriedenheit \| Customer satisfaction \| Vertrauen \| Confidence \| Konsumentenverhalten \| Consumer behaviour \| Innovationsakzeptanz \| Innovation adoption \| Electronic Banking \| Electronic banking

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