Modular service design in professional services : a qualitative study
Davi Nakano
Year of publication: |
2011
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Authors: | Nakano, Davi |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 9.2011, 1, p. 1-17
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