Morphological psychology and its potential for derivation of requirements from web applications using examples of customer self care instruments
Year of publication: |
2011
|
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Authors: | Schulmeyer, Christian ; Keuper, Frank |
Published in: |
Application management : challenges - service creation - strategies. - Wiesbaden : Gabler, ISBN 3-8349-1667-6. - 2011, p. 217-264
|
Subject: | Betriebliches Informationssystem | Business intelligence system | Digitale Dienste | Web-based service | Selbstbedienung | Self-service |
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