Multichannel digital service delivery and service ecosystems : the role of data integration within Smart Product-Service Systems
Year of publication: |
2022
|
---|---|
Authors: | Dalenogare, Lucas Santos ; Le Dain, Marie Anne ; Benitez, Guilherme Brittes ; Ayala, Néstor Fabián ; Frank, Alejandro Germán |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 183.2022, p. 1-14
|
Subject: | Digital ecosystems | Digital Servitization | Digital technologies | Smart Product-Service Systems (PSS) | Digitalisierung | Digitization | Leistungsbündel | Bundling strategy | Informationstechnik | Information technology | Electronic Commerce | E-commerce | Digitale Dienste | Web-based service | Digitale Güter | Digital goods |
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