Multidimensional Quality Assessment of Multimedia Telecommunications Systems for Enhancing Customer Satisfaction
| Year of publication: |
2004
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|---|---|
| Authors: | Noh, Seung ; Park, Hee-Sok ; Park, Min-Yong |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 15.2004, 7, p. 899-908
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