New kid on the block - There are ten things housing associations can do to make their services better. So why can't arm's-length management organisations have some of these freedoms too?
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2005 (11.03.), p. 26-27
Markova, Gergana, (2011)
Perry, John, (2007)
Excellence through quality - Legislative changes and governance issues are driving many organizational agendas today. However, any management team that hopes to make its organization do more than simply meet the requirements of market watchers has to maintain a broader focus. The team has to monitor the quality of service throughout the organization, to constantly move towards a goal of ...
Perry, John, (2004)
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