New service development : managing the dynamic between services and operations resources
Juliana Santos and Martin Spring
| Year of publication: |
2013
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|---|---|
| Authors: | Santos, Juliana ; Spring, Martin |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 33.2013, 7, p. 800-827
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| Subject: | New service development | Operations resources and capabilities | Emergent service ideas | Reconfiguration of resources and capabilities | Dialectical change processes | Innovationsmanagement | Innovation management | Ressourcenorientierter Ansatz | Resource-based view | Dienstleistungssektor | Service industry | Dienstleistung | Services | Organisatorischer Wandel | Organizational change | Innovation | Dienstleistungsinnovation | Service innovation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010196572