Non-users have different expectations : a modified servqual approach to urban transport
Vibhuti Tripathi, Gunjan Nema and Suresh Kumar
| Year of publication: |
2017
|
|---|---|
| Authors: | Tripathi, Vibhuti ; Nema, Gunjan ; Kumar, Suresh |
| Published in: |
Indian journal of economics & business : IJEB. - New Delhi : Serials Publ., ISSN 0972-5784, ZDB-ID 2136804-1. - Vol. 16.2017, 1, p. 181-192
|
| Subject: | Non-users | World bank | Service quality determinants | Use intentions | Urban transport | Dienstleistungsqualität | Service quality | Stadtverkehr |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011715165