Nudging patient choice : reducing no-shows using waits framing messaging

Jiayi Liu, Diwas KC

Year of publication:	2023
Authors:	Liu, Jiayi ; Diwas KC
Published in:	Operations research. - Linthicum, Md. : INFORMS, ISSN 1526-5463, ZDB-ID 2019440-7. - Vol. 71.2023, 3, p. 1004-1020
Subject:	Special Issue on Behavioral Queueing Science \| behavioral queuing \| field experiment \| laboratory experiment \| mHealth \| nudging \| patient no-show \| Experiment \| Verhaltensökonomik \| Behavioral economics \| Warteschlangentheorie \| Queueing theory \| Patienten \| Patients \| Feldforschung \| Field research \| Prospect Theory \| Prospect theory \| Konsumentenverhalten \| Consumer behaviour \| Nudge

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