Number 1 - Service quality in retailing: Relative efficiency of alternative measurement scales for different product-service environments

Service quality in retailing: relative efficiency of alternative measurement scales for different product‐service environments

Mehta, Subhash C., (2000)

Reference Group Influence and Perceived Risk in Services Among Working Women in Singapore: A Replication and Extension

Mehta, Subhash C., (2001)

An Examination of Marital Roles in the Housemaid Decision: Perspectives from Singaporean Couples - With the surge in the number of working wives, the decision to hire a housemaid is becoming important for most families. This study examines the roles played by husbands, wives, children and 'others' in the selection process of a housemaid, and hence determines the dominant decision-maker. In ...

Lalwani, Ashok K., (2000)