Number 5 - Process improvement through performance measurement: The balanced scorecard methodology
| Year of publication: |
2001
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|---|---|
| Authors: | Amaratunga, Dilanthi ; Baldry, David ; Sarshar, Marjan |
| Published in: |
Work study : work analysis, incentives, O & M, process control, method engineering. - London : Sawall Publ., ISSN 0043-8022, ZDB-ID 1841324. - Vol. 50.2001, 4-5, p. 179-188
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