Office Lean : understanding and implementing Flow in a professional and administrative environment

Ken Eakin

Part I. Grasping the situation -- 1. The legacy of industrial management -- 2. Two types of efficiency -- 3. Changing the system -- Part II. Designing the flow -- 4. Understanding flow -- 5. Busy does not mean productive -- 6. Design principle 1: continuity -- 7. An accounting story -- 8. Design principle 2: balance -- 9. Creating balance -- 10. The CapCelll experiment -- 11. The seven gates of hell -- Part III. Thinking beyond flow -- 12. Prerequisites to problem solving -- 13. Start with standards -- 14. Using standards to create flow -- 15. Lean thinking and the digital age -- 16. Automation and imbalance -- 17. Lean leadership and strategy -- Conclusion: Work is a human system.

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Year of publication:	2019
Authors:	Eakin, Ken
Publisher:	New York : Productivity Press,
Subject:	Büroberufe \| Office workers \| Lean Production \| Lean production \| Wirtschaftlichkeit \| Economic effectiveness

Extent:	1 online resource (1 volume) illustrations (black and white).
Type of publication:	Book / Working Paper
Language:	English
ISBN:	978-0-429-20381-7 ; 0-429-20381-0 ; 978-0-429-51222-3 ; 0-429-51222-8 ; 978-0-429-51908-6 ; 0-429-51908-7 ; 978-0-429-51565-1 ; 0-429-51565-0 ; 978-0-367-19665-3 ; 0-367-19665-4 ; 978-0-367-19664-6 ; 0-367-19664-6
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10013180975