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Performance-Based Contracts for Outpatient Medical Services
Jiang, Houyuan,
Private health care as a supplement to a public health system with waiting time for treatment
Hoel, Michael, (2000)
Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan, (2007)
Educatieve operations research software : wis en waarachtig
Tijms, Henk C., (1987)
Tables for M/G/c queuing systems with phase-type service
Groenevelt, H., (1984)
Inventory levels to stop and restart a single machine producing one product
de Kok, A. G., (1985)