On characteristics influencing consumer's intention to use web-based self-service
Ming-Hsien Yang, Jason C. H. Chen, Cheng-Hang Wu and Hang-Yi Chao
| Year of publication: |
2010
|
|---|---|
| Authors: | Yang, Ming-hsien ; Chen, Jason C. H. ; Wu, Cheng-hang ; Chao, Hang-yi |
| Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 29.2010, 1, p. 41-49
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Selbstbedienung | Self-service | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003972835