On horizontal deployment of quality approaches within a firm
| Year of publication: |
2006
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|---|---|
| Authors: | Foster, S. Thomas |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 2.2006, 2, p. 168-177
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