On-shelf availability, retail performance, and external audits : a field experiment
Howard Hao-Chun Chuang (College of Commerce, National Chengchi University, Taipei, Taiwan), Rogelio Oliva (Mays Business School, Texas A&M University, College Station, Texas, USA), Sheng Liu (Sabre Inc., Southlake, Texas, USA)
| Year of publication: |
May 2016
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|---|---|
| Authors: | Chuang, Howard Hao-Chun ; Oliva, Rogelio ; Liu, Sheng |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 25.2016, 5, p. 935-951
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| Subject: | retail operations | shelf out-of-stocks | inventory record inaccuracy | service triad | field experiment | Einzelhandel | Retail trade | Feldforschung | Field research | Lagermanagement | Warehouse management | Experiment | Dienstleistungsqualität | Service quality | Lagerhaltungsmodell | Inventory model | Lieferkette | Supply chain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/poms.12519 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011494903