On the design concepts for CRM system
| Year of publication: |
2003
|
|---|---|
| Authors: | Ahn, Jeong Yong ; Kim, Seok Ki ; Han, Kyung Soo |
| Published in: |
Industrial management & data systems. - Bradford : Emerald, ISSN 0007-6929, ZDB-ID 7633907. - Vol. 103.2003, 5-6, p. 324-331
|