On the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chains
Apostolos N. Giovanis; Evangelos Tsoukatos
| Year of publication: |
2013
|
|---|---|
| Authors: | Giovanis, Apostolos N. ; Tsoukatos, Evangelos |
| Published in: |
Journal for international business and entrepreneurship development. - Olney, Bucks : Inderscience Enterprises, ISSN 1549-9324, ZDB-ID 2212018-X. - Vol. 7.2013, 1, p. 63-80
|
| Subject: | Logistikunternehmen | Logistics provider | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Lieferantenmanagement | Supplier relationship management | Industrie | Manufacturing industries | Griechenland | Greece |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009727958