One marketing metric to rule them all? : an examination of the emergence and rise of net promoter score as a marketing fashion
Year of publication: |
2024
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Authors: | Madsen, Dag Øivind |
Published in: |
International journal of business innovation and research : IJBIR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1751-0260, ZDB-ID 2436046-6. - Vol. 33.2024, 1, p. 77-100
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Subject: | emergence | evolution | lifecycle | management concept | management fashion | marketing metric | net promoter score | NPS | rise | Marketing | Mode | Fashion | Marketingmanagement | Marketing management | Betriebliche Kennzahl | Financial ratio | Verkaufsförderung | Sales promotion |
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