Online dispute resolution : an answer to consumer complaints about e-commerce transactions in both a national and a European context
Felix E. Braun
| Year of publication: |
2012
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|---|---|
| Authors: | Braun, Felix E. |
| Published in: |
Journal of economics & management. - Katowice, ISSN 1732-1948, ZDB-ID 2175776-8. - Vol. 9.2012, p. 87-96
|
| Subject: | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | EU-Staaten | EU countries | Beschwerdemanagement | Complaint management | Verbraucherschutz | Consumer protection | Internet |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009686751