Optimal Order of Servers for Tandem Queues in Light Traffic

We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.

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Year of publication:	1988
Authors:	Greenberg, Betsy S. ; Wolff, Ronald W.
Published in:	Management Science. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 0025-1909. - Vol. 34.1988, 4, p. 500-508
Publisher:	Institute for Operations Research and the Management Sciences - INFORMS
Subject:	series queues \| approximations \| queueing system design

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Extent:	application/pdf
Type of publication:	Article
Other identifiers:	10.1287/mnsc.34.4.500 [DOI]
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10009208818