Optimal service decisions and channel coordination analysis with after-sales service and quality consideration
Qingwei Wang, Meimei Zheng and Ershun Pan
| Year of publication: |
2025
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|---|---|
| Authors: | Wang, Qingwei ; Zheng, Meimei ; Pan, Ershun |
| Published in: |
International transactions in operational research : a journal of the International Federation of Operational Research Societies. - Oxford : Wiley-Blackwell, ISSN 1475-3995, ZDB-ID 2019815-2. - Vol. 32.2025, 2, p. 1146-1183
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| Subject: | coordination contract | demand uncertainty | product quality | product service systems | service capacity | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Theorie | Theory | Kundenservice | Customer service | Leistungsbündel | Bundling strategy | Dienstleistung | Services | Vertriebsweg | Distribution channel | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/itor.13330 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015142211