Optional purchase verification in e-commerce platforms : more representative product ratings and higher quality reviews
Year of publication: |
2022
|
---|---|
Authors: | Kokkodis, Marios ; Lappas, Theodoros ; Kane, Gerald C. |
Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 31.2022, 7, p. 2943-2961
|
Subject: | fake reviews | online reputation ecosystems | optional purchase verification | quasi-experimental setup | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Digitale Plattform | Digital platform | Reputation | Produktqualität | Product quality |
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