Organisational citizenship behaviours and effectiveness : an empirical study in two small insurance companies
Year of publication: |
2008
|
---|---|
Authors: | Rego, Arménio ; Cunha, Miguel Pina e |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 28.2008, 3/4, p. 541-554
|
Subject: | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality | KMU | SME | Versicherung | Insurance |
-
Pro-social organisational behaviour of health care workers
Hyde, Paula, (2013)
-
Leader behavior, job performance, and service quality : ethical perspective from banking sector
Onan, Gaye, (2023)
-
Customer-oriented constructive deviance as a reaction to organizational injustice toward customers
Gong, Taeshik, (2022)
- More ...
-
How happiness mediates the organizational virtuousness and affective commitment relationship
Rego, Arménio, (2011)
-
Beyond addiction: Hierarchy and other ways of getting strategy done
Cunha, Miguel Pina e, (2011)
-
They Need to be Different, They Feel Happier in Authentizotic Climates
Rego, Arménio, (2012)
- More ...